Our Core Services

Remote & On-Site Support

Whether it's a quick fix or a full system check, we offer fast help by phone, video, or in person—whenever and wherever you need it. Ideal for homes and small businesses alike.

Hardware & Software Setup

Just got a new computer or printer? We’ll get it connected, updated, and running smoothly—plus install any essential software you need to work or play right away.

Network Configuration

We set up fast, secure Wi-Fi and wired connections—at home or office. From routers to firewalls, we'll make sure your internet is safe, strong, and optimized.

Cloud & Email Integration

Want to move to the cloud? We’ll help you set up Microsoft 365, Google Workspace, or custom email solutions—so you can access files and messages securely from anywhere.

Proactive Maintenance

Don’t wait for problems to happen. We run regular system checkups, install updates, and monitor performance to keep your tech running at peak performance all year long.

Cybersecurity & Backup

We protect you from hackers, viruses, and data loss with advanced security tools and automated backups—so your information stays private and recoverable, no matter what.

Why Choose ByteNet for IT Support?

We provide fast, reliable, and friendly IT support that keeps your systems running smoothly and your team productive—no matter where you are.

Remote and on-site assistance available
Experienced technicians familiar with hardware & software
Quick troubleshooting to minimize downtime and frustration
Proactive maintenance to prevent issues before they start

Industry-Focused IT Support

Food & Beverage

Support for POS systems, kitchen displays, and network stability.

POS terminals (Square, Clover, Toast)
Order printers & displays
Wi-Fi setup & guest networks

Construction

Rugged device support, field software, and job site connectivity.

Tablet & laptop configuration
Tools like Procore & AutoCAD
Job trailer network setup

Retail

Setup and troubleshooting for in-store devices and software.

POS, scanners, receipt printers
Inventory tools & databases
Remote support & security

Healthcare Education Manufacturing Finance Logistics Real Estate Restaurants Construction Retail Technology Finance Healthcare

IT Support Roadmap

Discovery

Assess your systems, pain points, and goals to tailor a fitting IT support strategy.

Implementation

Network setup, device configuration, and onboarding to build your tech foundation.

Monitoring

System monitoring, alerts, and backups to keep everything running smoothly.

Support

Fast help via remote or onsite service, ticket tracking, and performance reports.

IT Support Pricing

Choose a plan that suits your business needs — from solo operators to enterprise-level teams.

Basic

$37/user/mo

Ideal for freelancers and very small teams.

Remote Monitoring
OS Patch Management
Basic Help Desk

Pro

$165/user/mo

Perfect for growing businesses and SMBs.

Everything in Basic
Unlimited Help Desk Support
Cloud Backup & Recovery
Managed Firewall & Network Security
On-Site Support Included

Enterprise

$349/user/mo

Complete IT outsourcing for large organizations.

Everything in Pro
Dedicated IT Manager
SIEM & Advanced Cybersecurity
Compliance Audits & Reporting
Priority SLAs & Strategy Planning

Remote Support Assistance

Need help with your computer? Download our remote support tool, run it, and share your session ID with our technician for fast and secure assistance.

How to get support:

Click the button below to download the remote support tool.
Run the application.
Provide the displayed session ID to our support team.
Allow remote access so we can assist you directly.
Sit back and let us handle the rest!

Download Remote Support Tool

Expert IT Support Services