Privacy Policy

01. Overview

ByteNet Solutions, LLC ("ByteNet," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (bytenetsolutions.com) or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

02. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you fill out a contact or booking form.
• Usage data — IP address, browser type, pages visited, and time spent on pages, collected automatically via analytics tools.
• Communications — content of emails, messages, or support requests you send us.
• Billing information — payment details processed securely through third-party payment processors. We do not store full credit card numbers.
• Client system data — technical information about your IT environment shared with us in the course of providing managed IT or cybersecurity services, governed separately by a service agreement.

03. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and deliver requested services
• Schedule and manage discovery calls and appointments
• Send service updates, invoices, and support communications
• Improve our website and service offerings
• Comply with legal obligations
• Prevent fraud and ensure the security of our systems

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

04. Cookies & Tracking

Our website uses cookies and similar tracking technologies to analyze site traffic and improve user experience. You may control cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect site functionality.

We may use analytics services such as Google Analytics. These services may collect information sent by your browser as part of a web page request. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

05. Third-Party Services

We use select third-party tools to operate our business, including:

• Cal.com — appointment scheduling (governed by Cal.com's privacy policy)
• Microsoft 365 — email and business communications
• Payment processors — for invoicing and billing

These third parties have their own privacy policies, and we encourage you to review them.

06. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Client data is retained per the terms of the applicable service agreement. You may request deletion of your data at any time by contacting us.

07. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at hello@bytenetsolutions.com.

08. Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

09. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our website or services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

ByteNet Solutions, LLC
2102 Business Center Drive, Suite 130
Irvine, CA 92612
hello@bytenetsolutions.com
(951) 331-1691