Why the first 30 days matter
The onboarding period sets the foundation for everything that follows. A good IT provider uses the first month to build a complete picture of your environment — every device, every application, every account — so they can monitor, manage, and protect it effectively. Skipping this work creates blind spots that cause problems later.
Here's what to expect, week by week.
Discovery & access
- Kickoff call to understand your business, team size, and immediate pain points
- Inventory of all devices — laptops, desktops, servers, mobile devices
- Audit of existing software licenses, subscriptions, and vendor accounts
- Admin access established for your Microsoft 365 or Google Workspace tenant
- Network walkthrough — routers, switches, Wi-Fi access points, any on-premise servers
Security baseline
- Email authentication review — SPF, DKIM, and DMARC configured or verified
- Endpoint protection deployed or verified on all devices
- Multi-factor authentication enforced on all M365 or Google accounts
- Password policy review and any obvious credential hygiene issues flagged
- Backup verification — confirm backups exist, are current, and have been tested
Monitoring & documentation
- Remote monitoring and management tools deployed where applicable
- Network monitoring set up with alerting for unusual activity
- IT documentation started — network diagram, device inventory, vendor contacts
- Patch status reviewed and a regular patching schedule established
- Any critical issues identified in weeks 1–2 addressed
Handoff & steady state
- 30-day review call — findings, what was fixed, what's on the roadmap
- Support process established — how your team contacts ByteNet, what to expect for response times
- Onboarding and offboarding checklists created for future staff changes
- Ongoing monitoring active — you're now in steady-state managed support
What you'll have at the end of 30 days: A fully documented IT environment, a security baseline, active monitoring, and a support process your team actually knows how to use. No more flying blind.
What we need from you
The onboarding process requires about 2–3 hours of your time spread across the month — mostly for the kickoff call, access approvals, and the 30-day review. We handle the rest. The more openly you share context about your business operations, the faster we can prioritize what matters most.
What you won't experience
No lengthy contracts to sign before we'll talk. No "assessment fees" for the discovery work. No mysterious black-box processes where you're not sure what's being done to your systems. ByteNet documents everything and keeps you informed throughout — because an IT provider you can't see clearly is one you can't trust.